LEGAL NOTICE AND WEBSITE TERMS OF USE

1. WEBSITE OWNER

In compliance with Law 34/2002 (LSSI-CE) and data protection regulations, the following information is provided:

Owner: Amparo Valencia García Tax ID: 40971902R Address: Av. Francesc Ferrer i Guardia 13 (Caballeros 16), Pueblo Español, 08038 Barcelona Email: info@amparovalencia.es Website: www.amparovalenciajoyas.com

2. WEBSITE TERMS OF USE

By accessing this website, the user accepts these Terms of Use. If you do not agree, you must refrain from using it.

The user agrees to:

– Not engage in unlawful activities – Not disseminate offensive or harmful content – Not attempt to access restricted areas – Not infringe intellectual property rights

The owner may block access to users who violate these conditions.

3. INTELLECTUAL PROPERTY

All website content (texts, images, designs, logos, photographs, videos, etc.) are the property of Amparo Valencia Joyas or are licensed.

Reproduction, distribution, or modification without express authorization is prohibited.

4. LIABILITY

Continuous availability of the site or the absence of errors is not guaranteed. The owner is not responsible for:

– Technical failures – Service interruptions – External links or third-party content – Damages arising from improper use of the site

5. PRIVACY POLICY (GDPR + LOPDGDD)

Data Controller

Amparo Valencia García – Tax ID 40971902R Email: info@amparovalencia.es

Purposes of processing

– Order, payment, and shipping management – Customer service – Workshop booking management – Sending commercial communications (only with consent) – Security and fraud prevention – Compliance with legal obligations

Legitimacy

– Contract execution – User consent – Legitimate interest – Legal obligation

Data processed

Name, surname, email, phone, address, payment data (managed by Shopify), purchase history, technical cookies.

Recipients

– Shopify (e-commerce platform) – Payment gateways (Stripe, PayPal, etc.) – Courier services – Data is not sold to third parties

International transfers

Shopify may transfer data to Canada and the USA under Standard Contractual Clauses approved by the EU.

User rights

Access, rectification, erasure, objection, restriction, portability. Request: info@amparovalencia.es

Data retention

– Invoicing: 6 years – Customers: as long as a commercial relationship exists – Newsletter: until consent is revoked

6. COOKIE POLICY

This site uses cookies to improve the user experience.

Types of cookies used

1. Technical cookies (mandatory)

Necessary for the operation of the site and the shopping cart. They do not require consent.

2. Analytical cookies

Google Analytics, Shopify Analytics. They require consent.

3. Marketing cookies

Facebook Pixel, Google Ads, TikTok Ads (if used). They require consent.

Cookie management

Users can accept, reject, or configure cookies from the initial banner or their browser.

7. GENERAL TERMS OF SALE

Products

Handmade jewelry, pictorial art, and jewelry workshops. Photographs are illustrative.

Purchase process

The user selects products, enters their details, and makes payment via a secure gateway.

Prices

Include VAT. Shipping costs are shown before checkout.

Payment methods

Card, PayPal, Shopify Payments, or other enabled methods.

Shipping

– Peninsular Spain: 48–72h – International: depending on destination – Workshops: email confirmation

Warranty

2 years according to Spanish regulations (except for personalized products).

Limitation of liability

Absolute availability of the site is not guaranteed.

8. SHIPPING POLICY

– Peninsular Spain: 48–72h – Balearic Islands, Canary Islands, Ceuta, and Melilla: depending on destination – International: variable by country

The customer will receive an email with the tracking number. If the provided address is incorrect, the customer will bear the re-shipping costs.

9. RETURN POLICY

Period

14 calendar days from receipt of the order.

Not eligible for return

– Personalized jewelry – Custom-made pieces – Already completed workshops

Product conditions

Must be returned unused and in its original packaging.

Return costs

Borne by the customer.

Refunds

Processed using the same payment method.

Workshop changes

Date changes are allowed with 48 hours' notice.

10. APPLICABLE LAW

This document is governed by Spanish law.

11. LEGAL CONTACT

For any queries regarding these conditions: 📩 info@amparovalencia.es

parovalencia.es.